Shipping & Delivery

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Shipping Cost

Domestic: United Kingdom
Rate name Conditions Price
Myhermes 0lb–10lb Free
RoyalMail Standard 0lb–10lb Free
RoyalMail Special Delivery 0lb–10lb £10.00
RoyalMail Standard 10.01lb–20lb £7.00
RoyalMail Standard 20.01lb and up £10.00
Rate name Conditions Price
Myhermes £0.00–£50.00 Free
UPS International £0.00–£50.00 £10.00
UPS International £50.00 and up Free
United States
Rate name Conditions Price
UPS International £50.00 and up Free
DHL International £0.00–£50.00 £10.00
UPS International £0.00–£50.00 £10.00
DHL International £50.00 and up Free
Rest of World
Rate name Conditions Price
DHL International £40.00
UPS International £40.00

The time frame for order delivery is divided into two parts:

  1. Orders fulfilled directly by us, i.e, available in our warehouse and ready for shipment (phones, laptops and tablets, and general Consumer electronics products).
  2. Orders fulfilled by the manufacturers, i.e. orders shipped directly by our suppliers  (Mainly Fashion products and some Toys and Games for children).

Every order in the category specified below with confirmed payment by our bank will be processed without further delays.

  1. Processing time: All phones, laptops, tablets, toys and games, electronics and tech orders will be processed once payment is confirmed.
  2. Shipping time: This refers to the time it takes for items to be shipped from the warehouse to the destination. We endeavour to deliver within 2-3 working days within the UK and Eurozone with tracking information provided depending on the courier service you chose at checkout. Other parts of the world may take an additional 1 or 2 days to arrive, please check the tracking information provided for more updates about the delivery time.

Information for orders fulfilled or shipped by our suppliers/manufacturers as follows:

Mainly Fashion products and some Toys and Games for children orders will be processed directly by our suppliers across the world once payment is confirmed..

  1. Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and Courier process the orders, which takes an additional 2–4 days.
  2. Shipping time: This refers to the time it takes for items to be shipped from the warehouse to the destination.International delivery usually takes about 15–30 business days with tracking information provided.

Thank you for shopping at Jamesen