Shipping & Delivery

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Shipping Cost

Domestic: United Kingdom
Rate name Conditions Price
Myhermes 0lb–10lb Free
Myhermes 10.01lb - 20lb £7.00
Myhermes 20.01lb and Up £10.00
Royal Mail Standard 0lb–10lb Free
Royal Mail Special Delivery 0lb–10lb £10.00
Royal Mail Special Delivery 10.01lb and Up £25.00
Royal Mail Standard 10.01lb–20lb £7.00
Royal Mail Standard 20.01lb and up £10.00
 
Europe
Rate name Conditions Price
International Courier Tracked £0.00–£100.00 £10.00
DHL International £200.00 and Up Free
UPS International £200.00 and up Free
United States
Rate name Conditions Price
DHL International £200.00 and Up Free
UPS International £200.00 and Up Free
International Courier Tracked £0.00 - £100.00 £20.00
 
Rest of World
Rate name Conditions Price
DHL International £40.00
UPS International £40.00


The time frame for order delivery is divided into two parts:

  1. Orders fulfilled directly by us, i.e, available in our warehouse and ready for shipment (phones, laptops and tablets, and general Consumer electronics products).
  2. Orders fulfilled by the manufacturers, i.e. orders shipped directly by our suppliers  (Mainly Fashion products and some Toys and Games for children).

Every order in the category specified below with confirmed payment will be processed without further delays.

  1. Processing time: All phones, laptops, tablets, toys and games, electronics and tech orders will be processed once payment is confirmed.
  2. Shipping time: This refers to the time it takes for items to ship from the warehouse to the destination. We endeavour to deliver within 2-3 working days within the UK and Eurozone with tracking information provided depending on the courier service you chose at checkout. Other parts of the world may take an additional 1 or 2 days to arrive, please check the tracking information provided for more updates about the delivery time.


Information for orders fulfilled or shipped by our suppliers/manufacturers are as follows:

Mainly Fashion products and some Toys and Games for children orders will be processed directly by our suppliers across the world once payment is confirmed..

  1. Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after placing the orders. The manufacturer and Courier process the orders, which takes an additional 2–4 days.
  2. Shipping time: This refers to the time it takes for items to ship from the warehouse to the destination. Delivery usually takes about 15 business days with tracking information provided.

Thank you for shopping at Jamesen